Shipping Policy

Shipping Policy:

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; APO/FPO/DPO addresses, and all of Canada. You can contact us at contact@lualoha.com with any questions about shipping or call us at 1.800.209.1603 between 9 am and 5 pm EST.

We currently offer a flat rate for shipping and free shipping on any orders over $75. However, at times the shipping methods offered during checkout may differ based on your shipping address and items selected. Shipping and handling rates are calculated based on the weight and dimensions of items selected. Shipping rates include postage price and cost of packaging materials.

Unfortunately we do not cover packages that were lost or stolen once the carrier has confirmed delivery has been completed. We only insure packages until they are delivered, at which point they become the responsibility of the recipient.

Please allow 2-8 business days for all U.S. and Canadian orders.